Business Support Services College Major Guide 2024

What is a Business Support Services Major?

Choosing a major in Business Support Services is like equipping yourself with a Swiss Army knife for the corporate world. This major prepares you for the backbone roles that keep businesses running smoothly. It's not just about understanding business principles; it's about mastering the art of support, from administrative tasks to technology troubleshooting, and everything in between.

Why Choose This Major?

  • Versatility: You'll gain skills applicable in virtually any industry. From finance to tech, healthcare to education, every sector needs skilled support professionals.
  • Career Growth: Start in support roles and climb your way up. The foundational knowledge you gain here opens doors to managerial positions and beyond.
  • Diverse Skill Set: You'll learn about everything from project management to effective communication, making you a well-rounded candidate for numerous jobs.

Core Courses

To thrive in the Business Support Services major, you'll dive into a variety of courses designed to build your foundation in business while honing your support skills. Here are some of the top courses you can expect:

  • Introduction to Business: Understand the basics of business operations, management principles, and the various types of businesses.
  • Customer Service Excellence: Learn the art of customer interaction, problem-solving, and creating memorable customer experiences.
  • Business Communication: Master written and oral communication skills essential for any professional setting.
  • Project Management: Get introduced to the methodologies and tools for managing projects efficiently from start to finish.
  • Information Systems for Business: Explore how technology supports business operations and decision-making processes.
  • Human Resources Management: Understand the dynamics of hiring, training, and maintaining a productive workforce.
  • Financial Accounting: Gain insight into how businesses track their financial health and make informed decisions based on financial data.

Each of these courses is designed to equip you with the knowledge and skills necessary to excel in a support role within any business environment. Whether you're aiming for a career in human resources, customer service, administrative management, or any other support domain, a major in Business Support Services sets the stage for a rewarding professional journey.

Business Support Services Major FAQs

What Can You Do With a Major in Business Support Services?

Choosing a major in Business Support Services opens a variety of career paths for you. Here's what you can look into:

  • Administrative Assistant: Play a crucial role in the smooth operation of businesses by managing schedules, organizing documents, and supporting other staff.
  • Customer Service Representative: Serve as the first point of contact for customers, helping to resolve their issues and improve their experience with the company.
  • Human Resources Coordinator: Assist in the hiring process, manage employee records, and support the HR department in ensuring a healthy workplace environment.
  • Office Manager: Oversee the daily operations of an office, including administrative staff management, procedure development, and budget maintenance.
  • Event Planner: Plan and organize professional and social events for businesses, handling everything from venue selection to event promotion.

Skills You'll Gain from a Business Support Services Major

In this major, you will develop a set of versatile skills applicable in many professional settings:

  • Communication Skills: Learn how to communicate effectively both verbally and in writing, ensuring clear and concise exchanges of information.
  • Organizational Skills: Master the art of organizing tasks, schedules, and events to enhance efficiency and productivity.
  • Problem-Solving Abilities: Gain the ability to approach challenges creatively and find solutions that benefit all parties involved.
  • Technical Proficiency: Get hands-on experience with the latest business software and technology to stay competitive in the modern workplace.
  • Teamwork and Collaboration: Understand how to work well within teams, contributing positively to group projects and company culture.

Typical Courses for Business Support Services Majors

While the curriculum may vary between institutions, here are some common courses you might encounter:

  • Business Communications
  • Introduction to Human Resources Management
  • Principles of Management
  • Administrative Office Procedures
  • Customer Service Fundamentals
  • Event Planning and Management
  • Project Management Basics
  • Technology in Business

Internship Opportunities for Business Support Services Majors

Internships are a fantastic way to gain real-world experience. Here are areas where you might find internship opportunities:

  • Corporate offices looking for administrative or HR support
  • Customer service departments across various industries
  • Event planning companies or departments within larger organizations
  • Non-profit organizations that require assistance with office management or event coordination

Continuing Education and Certification

After completing your degree, considering further education or certification can enhance your job prospects:

  • Certified Administrative Professional (CAP): This certification can showcase your skills and dedication to the field.
  • Project Management Professional (PMP): For those interested in project management, this certification can open doors to advanced positions.
  • SHRM Certified Professional (SHRM-CP): If your focus is human resources, obtaining certification from the Society for Human Resource Management can be beneficial.

Job Market Outlook

The demand for skilled professionals in business support services remains steady. While automation has changed some aspects of the field, the need for human touch in communication, problem-solving, and creative tasks ensures continued opportunities. Salaries vary widely based on role, industry, and location but generally offer a solid foundation for career growth.

By understanding these key aspects of a major in Business Support Services, you're better equipped to make informed decisions about your educational and career path. Remember, this major not only prepares you for specific roles but also equips you with transferable skills valuable in any business environment.

Business Support Services Major Resources

Professional Associations

Joining a professional association can provide you with invaluable resources, networking opportunities, and industry insights. Here are a few to consider:

Industry Publications

Staying informed about the latest trends, news, and research in your field is crucial. These publications are excellent sources of information:

Online Resources and Tools

In today's fast-paced business environment, online tools and resources can significantly enhance your productivity and knowledge. Here are some to explore:

  • Evernote
    • For note-taking and organizing.
  • Asana
    • A project management tool that helps teams orchestrate their work.
  • Zoom
    • For video conferencing and virtual meetings.

Educational Resources

Continuing education and skill development are key to advancing in the business support services field. These platforms offer courses and certifications:

  • LinkedIn Learning
  • Coursera
    • Offers courses from universities and colleges on a variety of topics including business and technology.
  • Udemy
    • Provides a wide range of courses in business, tech, and personal development.

Networking Platforms

Building a professional network is essential for career growth. Utilize these platforms to connect with peers and industry leaders:

  • LinkedIn
  • Meetup
    • Find and join local or virtual networking groups related to business support services.


For personalized career advice, resume tips, interview preparation, and more tailored specifically for those in the business support services major, visit us at:

By leveraging these resources, you can stay informed, connected, and ahead in your career within the business support services sector.

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